Good moving experience. Rick and his crew not only moved our furniture but fixed furniture that United Van Lines screwed up from the prior move in 2015. Mark DeCamilli was our contact and took it upon himself to really accommodate us. I will be using them again when I leave Chicago. They also respect your apartment when doing the move. Thank you Rick, Juan and Christian for your efforts that day.
I've been moving with Midwest since 1996. A total of 5 different moves both instate and out. The crew conducted themselves in a very professional manner and carefully moved our belongings, ensuring their well-being from point A to point B. Even through long term storage my family's belongings were taken care of.
If I could put 0 stars I would. I didn't even get to do the move because my husbands company didn't approve his transfer. So I asked to cancel my move 3 weeks in advance before the move way before they needed notice. I asked them about my refund for the deposit and they were just rude, ignored my calls and my emails. When they finally answered my calls they said they can't even find the transaction for my deposit that I needed to fax them a copy of my bank transaction, but didn't even give me the fax number. when your getting there services they are great but as soon as you cancel everything changes. I wouldn't recommend them at all. Especially with all the bad reviews.
From every step of working with this company there was an extreme lack of professionalism. Beginning with the movers showing up and not knowing how to do their job. The girl working the inventory was asking us how to do the inventory and what she should do, we were appalled and worried. Half way through our storage time this company called and threatened to get rid of all our belongings from storage if we didn`t pay way more than the negotiated price. Luckily this was only a threat and not serious. Then upon delivery the driver gave us no where close to the 24 hour required drop off time. Then upon delivering our possessions the movers were slamming boxes down marked fragile, delivering boxes clearly up-side down. ( I could hear the damage of the plates as they threw the box on our floor) They brought possessions into our house that did not belong to us. CLEARLY this company has severe inventory and management issues as we have several possessions missing and other people do as well apparently. Several of these broken dishes were wedding gifts that are irreplaceable and we never even had the chance to use them. Everything was carefully wrapped in bubble wrap and tons of paper with brand new boxes. Nothing should have been damaged. This company did a very poor job managing our belongings, I regret using them and will be writing a poor review.
Midwest Moving worked with me and my grandmother to move her entire house across the country. Very professional and efficient. My family has a history of moving with Midwest and each time they have taken care of our belongings until we settled in. 5 stars and heavily recommended for moving across the Midwestern region.
Mid West Moving Storage is a US Moving Company based in Elk Grove Village, Illinois. Mid West Moving Storage is located at 1255 Tonne Rd, Elk Grove Village, IL 60007, USA.
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